- Q&A
- Quiz - Customer Segments
- Introduction to Multi-sided Platforms
- Activator - Using the content of your empathy map homework assignment, create a short story to describe who this person is and what matters to him/her (3 Volunteers needed to share).
- Introduction to Customer Persona Development
- Defined
- How to develop a customer persona *Brief Article*
- Try it *Graphic Organizer*
- Share it
- AP - TPS Questionnaire
- What is a customer persona?
- What elements should be included in a customer persona?
- How would you score your understanding of customer personas (0-10 w/ 10 the best)
- What leads you to score yourself this way?
- Debriefing
- Activator - Discussion Questions
- What does value mean to you?
- What does value mean to your potential customers?
- Introduction to Value Propositions *Graphic Organizer*
- What is a VP?
- What are the elements of a VP?
- Define "value-added"
- 11 types of VPs
- Key Questions when determining VPs
- TOD - AP - How can a customer persona help determine a company's value proposition?
Monday, March 21, 2016
Intro to Value Propositions
EQ - How does a well-understood customer persona aid the determination of a value proposition?
Friday, March 11, 2016
Intro to Business Model Generation
EQ - How does an entrepreneur select a profitable customer segment?
- Q&A
- Empathy Map Quiz
- Activator - Intro to Business Model Generation
- Introduction to the Business Model Canvas
- Distribution of Graphic Organizer
- Reading Guide Packet
- Building Blocks
- AP - (TPS) Why should an entrepreneur consider using the Business Model Canvas to develop a business model?
- Introduction to Customer Segments
- What? Why? How?
- Five basic types - Jigsaw
- Examples
- AP - (TPS) How does using an empathy map help us understand and define our customer segment(s)?
- Together - Developing a Customer Segment (Continuing the cafeteria example)
- Review empathy map
- Identify patterns/trends
- Determine all potential groups of people who may be served
- Discussion Question - How do we know which segment to choose?
- FOP
- S&D
- Profitability
- AP - (TPS) Which type(s) of customer segment(s) have you determined for the cafeteria? Explain your thinking.
- Making Connections Discussion
- TOD - Responding to the EQ
**Prepare to discuss your business concept next class**
Monday, March 7, 2016
Empathy
EQ - How does a business use empathy to connect with its customer segment?
- Activator - Silly Cow
- Brainstorming Rules
- Stay Focused
- Enforce Rules
- Think Visually
- Prepare
- Discussion Question: How do we know if we have an idea that people will care enough about to support it?
- Cartoon Analysis - PowerPoint
- Empathy In Business
- Actively Read the Perspective
- Discussion Question - What message is the author trying to convey?
- Collaborative Pairs Brainstorming
- What might your customer segment(s) want?
- Introduction to the Empathy Map "XPLANE"
- Empathy Map Example - Microsoft
- Try it Together - On the board
- Shifting Perspectives - No More Us Vs. Them
- TOD - Answer the EQ
Friday, February 26, 2016
Determining Price
EQ - How is price determined so an entrepreneur can make a profit?
- Activator - Key Concept Check-in
- Supply and Demand Quiz Review
- The Profit Equation *PPT
- Revenue
- Expenses (Fixed/Variable)
- Calculating Profit
- The Supply and Demand Connection
- Try It - Develop a Profit Equation
- Making Connections
- Answer all 3 LEQ's
- Use your answers to explain how economic decisions are made.
- Revisiting the Activator
Monday, February 22, 2016
Supply and Demand
EQ - How do supply and demand impact pricing strategies for entrepreneurs?
- Activator: The Hudsucker Proxy (video)
- Why does a business owner lower the prices of the products that they are not selling quickly?
- When would a business owner have to raise prices?
- What does a price increase communicate to customers about the demand for that product?
- Review Supply and Demand - econedlink
- Law of Demand
- Demand Schedule
- Charting Demand
- Law of Supply
- Supply Schedule
- Charting Supply
- AP – How did the Hula Hoop scene indicated the Law of Demand - econedlink
- Debriefing
- Muddy Point Questionnaire – What makes sense? What doesn’t?
- Similarities between the Hula Hoop and Silly Bands
- Silly Bands - Case Study
- Background on Silly Bandz (USA Today)
- The End of a Trend (USA Today)
- AP - What could the producers of Silly Bandz do in order to provide more of their product to their customers?
- TOD – Supply and Demand, Lessons from Toy Fads
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