Wednesday, December 7, 2011

Customer Relationships Continued

EQ - How can customer relationships be built?
  1. Activator: Hot Seat Questionnaire
  2. DDAP - 5 Key Ways to Build Customer Relationships
    1. Summarize your reading
    2. In what ways do you think you can develop relationships with your customers?
  3. Class Discussion
  4. Business Model Element Creation

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