Wednesday, October 30, 2013

Value Proposition

EQ - How does a value proposition impact a buyer's behavior?
  1. Review Customer Segment Work 
  2. Activator - The Fox versus The Hedgehog
  3. Peer Think - What value(s) are you offering your potential customers?
  4. Advanced Organizer
  5. Introduction to Value Proposition
    1. What?
    2. Why?
  6. 3 Rules of a Compelling Value Proposition - Click Here
  7. Jigsaw - Examples of Value Propositions (11)
  8. Group Think - Categorize your product's value proposition
  9. TOD - Answer the EQ

Thursday, October 24, 2013

Customer Segments Continued

EQ - How does an entrepreneur select a profitable customer segment?

  1. Mini-lesson - Empathy Map
  2. Try It - DHS Cafeteria
  3. Developing a Customer Persona
  4. Jigsaw - 5 basic customer segments
  5. Discussion - How can we use the results of our empathy map to determine our customer segment?
  6. Define your business's customer segment
    1. Use your notes & customer persona
    2. Justify your decision in 1 paragraph 

Tuesday, October 22, 2013

Customer Segments

 EQ - How does a business use empathy to connect with its customer segment?

  1. Activator: Cartoon
    1. PowerPoint
  2. Empathy In Business
    1. Actively Read the Perspective 
    2. Discussion Question - What message is the author trying to convey?
  3. Collaborative Pairs Brainstorming
    1. What might your customer segment(s) want?
  4. Introduction to the Empathy Map "XPLANE"
  5. Empathy Map Example - Microsoft 
  6. Try it Together - On the board
  7. Shifting Perspectives - No More Us Vs. Them 
  8. TOD - Answer the EQ
 EQ - How does an entrepreneur select a profitable customer segment?
  1. Mini-lesson - Empathy Map
  2. Try It - DHS Cafeteria
  3. Developing a Customer Persona
  4. Jigsaw - 5 basic customer segments
  5. Discussion - How can we use the results of our empathy map to determine our customer segment?
  6. Define your business's customer segment
    1. Use your notes & customer persona
    2. Justify your decision in 1 paragraph 

Friday, October 18, 2013

The Business Model Canvas

EQ - How is a business model used?
  1. Activator: Business Model Video

  2. The Business Model Canvas
  3. 1/2 sheet questionnaire
    1. What are your thoughts regarding designing a business model?

EQ - How are customer segments an integral part of a business model?
  1.  Advanced Organizer
  2. Introduction to Customer Segments
    • What?
    • How?
    • Why?
  3. Jigsaw - Examples of Customer Segments (5)
    1. Customer Segment Handout
    2. Online Search
    3. Group Share 
EQ - How do businesses use empathy to create a business model?
  1. Activator:  Shared Inquiry
  2. Discussion Question - What message is the author trying to convey?
  3. Warm - Up: The Silly Cow Exercise
  4. Shifting Perspectives - No More Us Vs. Them 
  5. Discussion Question - Based on your results, what would the customers want?
  6. Introduction to the Empathy Map "XPLANE"
  7. Empathy Map Example - Microsoft
  8. TOD - Answer the EQ