Connecting Customer Segments to Value Propositions Through Channel Development

EQ - How does the right mix of Channels help bring a value proposition to market?

1. Activator: Splashdown (KWL)
2. Channels
1. What are channels?
2. 5 Channel Functions (The Why)
3. Types
4. Phases
3. Team Challenge: 
1. Create a list of channels used by _________ to communicate with its customer segments.
2. Label each channel as an Owned Channel or a Partner Channel
3. Label each channel as a Direct Channel or an Indirect Channel
4. Identify the purpose of using each individual channel (refer to the bulleted list on page 26 for assistance)
4. Together - Channel Timeline Description
5. Revisit the KWL
6. Muddy Points
7. TPS - Brainstorm to develop your business's channels